Frequently Asked Questions (FAQs)

1. When will my order ship?

All orders are processed within 1–2 business days. Once shipped, you will receive a confirmation email with tracking information.

2. How long does shipping take?

We offer free standard shipping on all orders. Delivery typically takes 5–8 business days within the U.S.

3. How can I track my order?

To track your order, email us at shblueblur@gmail.com with your order number and email address used at checkout. Our team will get back to you within 24 hours with your tracking details.

4. What is your return policy?

We accept returns within 30 days of delivery. Return shipping is free, and we do not charge any restocking fees. Items must be in original condition and not marked as final sale.

5. How do I start a return?

Simply email shblueblur@gmail.com with your order number and reason for return. We’ll send you a prepaid return label and instructions.

6. Are there any items that can't be returned?

Yes. Final sale items are not eligible for return or refund.

7. Can I cancel or change my order?

We process orders quickly, but if you need to cancel or modify your order, contact us at shblueblur@gmail.com as soon as possible. We’ll do our best to accommodate your request.

8. What if my order arrives damaged or incorrect?

If you receive a damaged or incorrect item, please contact us immediately with photos and your order details. We’ll send a replacement or issue a full refund.

9. Do you ship internationally?

Currently, we only ship within the United States.

10. How do I contact customer support?

You can reach us at:
📧 shblueblur@gmail.com
📞 +1 360 047 8789
🕘 Monday–Friday, 9 AM – 5 PM (EST)